Questions, answered plainly.
Anything we missed? Email [email protected].
Is 9jatesters live yet?+
Yes. 9jatesters is live and out of beta — you can order any pack and pay in naira today. The product, dashboard, AI summarisation, and naira payouts are all real and running. We still grow tester volume deliberately rather than all at once, so every job ships at the quality bar we promise.
Are these real Nigerians?+
Yes — real people, on real phones, on real Nigerian networks. No emulators, no VPNs, no synthetic personas. You pick the language(s) you speak natively during onboarding, and we only route jobs that match the region you're shipping to.
How much do testers earn?+
Testers net ₦2,000+ per approved session task: ₦2,000 for an app-compliance test — a Google Play closed test or an Apple TestFlight build you keep active for the full test window — and ₦2,000 for a recorded usability session (you keep 50% of the per-tester price the client sets — ₦2,000 at the ₦4,000 standard — and we cover the withholding tax to FIRS on top, so that's exactly what lands; Verified and Expert testers earn a 5–10% bonus on top). AI-data work is piece-rate — every job shows its exact price before you accept it, and the small prompts add up fast. Paid training is a one-time ₦500 qualifier plus a language bonus — +₦500 for Igbo, Hausa, or Yoruba and +₦750 for rarer languages. The platform retains a spread on AI-data buyer contracts to fund language QA and operations — the full lab-side rate card is published openly on /ai-data so testers can see exactly where the money goes.
When and how do I get paid?+
Approved earnings credit your balance instantly — it builds up like cashback. Once your balance reaches ₦2,500 you can withdraw any amount from ₦2,500 up to your full balance, and it's paid to your verified Nigerian bank account in 3 to 5 business days (bank or provider delays can occasionally extend this). Failed or rejected submissions don't generate a payout — we'll send a short reason so you know what to fix.
What languages can I test in?+
Pidgin, Yoruba, Igbo, Hausa, and Nigerian English. You pick the language(s) you speak natively during onboarding, and we only route jobs that match.
What do clients pay?+
Packs (one-time) from ₦30,000 — Lite report (7 testers, recorded sessions + AI summary, ₦30,000), Usability report (8 testers, AI summary, ₦32,000), Google Play closed testing as a single Managed Play launch package at ₦103,500 (about $69, billed in naira, international cards welcome), 15 testers staffed for the 14 days Google requires 12 of, with a launch manager and testers paid for every day they check in so the run does not break, agency volume quoted on request, and Bug Bash (10 testers, real Nigerian network, structured bug taxonomy + Jira-ready CSV, ₦110,000). Lab in-person moderated session at ₦300,000 (5 testers, 2 hours, full video, observer line, founder-moderated). Bundles: Starter at ₦115,000 (4 usability reports) and the 12-Pack credit bundle at ₦320,000 (12 usability reports, 90-day rollover per pack). Pro subscription at ₦75,000/month (15 tests + AI summaries + 48hr SLA). Team subscription at ₦180,000/month (40 tests + 3 seats + branded PDFs + CSV export + 24hr SLA). Growth at ₦400,000/month (100 tests + dedicated account manager + 4hr SLA + 10 audio-hours of AI-data work). Enterprise quoted bespoke (50 audio-hours/mo + SSO + DPA; data-residency details at /trust/data-residency). Premium add-ons: Priority Recruit ₦5,000/pack, Live observer mode ₦15,000/session, branded PDF reports ₦5,000/report, CI/CD API ₦25,000/month, WhatsApp team integration ₦10,000/month. Toggle Monthly/Annual on /pricing — annual saves 2 months.
Why no free tier?+
We'd rather earn your trust with a real ₦32,000 pack and a redacted sample report than build a feature-gated free tier that doesn't represent the actual platform. Email [email protected] and we'll send a recent sample report — no signup required.
Do you have an app?+
No download required — everything runs in the browser. Tester recordings use the standard web Screen Capture + Microphone APIs on Android, iOS, and desktop.
Who do you sell AI training data to?+
AI labs, foundation-model teams, and product teams building speech / language tools for Nigerian and West African markets. Deals are direct contracts with a standard data licence; pilots are 500 clips by default. Reach out at [email protected].
Where are you based?+
We're built in Nigeria, for Nigeria. The founding team and operations are Nigeria-based; the testing panel spans every region of the country. The platform is self-hosted on hardware we own and control — not AWS, not Google Cloud, not Azure, not any hyperscaler; our third-party sub-processors are Cloudflare (CDN/tunnel), Flutterwave (payments), Mailtrap (email), and country.is (geo lookup), each under NDPA-compliant terms.
How can I get in touch?+
Email [email protected] for general questions, [email protected] for data-rights requests, or hit "Start a pilot" on /ai-data if you're an AI lab interested in Nigerian-language data.